This Agreement covers exclusively every sale of products through the website www.lefkigrammi.gr of the company ANTONIS ZARANIS and with the distinctive title WHITE LINE (hereinafter referred to as WHITE LINE), and Tax Identification Number. 045588622. Any deviations from this Agreement must be confirmed by the “WHITE LINE” in writing. Any other Terms and Conditions are expressly excluded. Every user who enters and uses the services of the online store is considered to consent and unconditionally accepts the terms expressed herein, without exception.
By accepting these Terms and Conditions you guarantee that you are over 18 years of age and that you have legal capacity, so that you can draft and contribute to legal contracts according to the applicable law. If you do not meet the required conditions, you should not use our services. If a user does not agree with these terms, does not have legal capacity, he must refrain from using the online store and from any transaction with it. Sending your order implies acceptance of this Agreement and all its terms.
- Name: ANTONIS ZARANIS (WHITE LINE)
- TIN: 045588622
- Tax Office: Syros
- Headquarters: Syros
- GEMI number: 048170138000
The prices listed in the relevant catalogs next to each product include VAT for the Greek market. These prices refer to the quantities that are available in our store, while the “WHITE LINE” reserves the right to adjust the prices. The various product offers are valid until stocks last.
In case of low / limited availability of product stock that has been offered, “WHITE LINE” reserves the reasonable right to execute the relevant orders based on the satisfaction of as many of its customers as possible, ie orders registered by different / separate users.
“WHITE LINE” tries to provide you daily with high quality services. Also in good faith, while not responsible and not liable for any errors in features, photos and product prices listed on the website www.lefkigrammi.gr and can not guarantee that there will be no errors for any reason during import and / or updating the features and / or price of a product.
For product shipments, “WHITE LINE” accepts payments by deposit in a bank account, or COD.
Payment must be made after confirmation of the order by “WHITE LINE”, if for any reason the order does not proceed, the payment will be refunded and shipping costs are not included. Shipping costs are charged based on the weight of the order. Up to 3 kg the charge for all of Greece is € 4.73, from 3-10 kg the charge for all of Greece is € 7.44.
If you choose cash on delivery as payment method, you will have to pay the courier company upon delivery of your order, otherwise the order will not be delivered.
If you choose to pay by bank transfer, the order will be shipped once the account is confirmed or deposited.
The delivery of the products is done by cooperating courier companies, in which the “WHITE LINE” promotes the personal data of the users, such as name and shipping address, so that it is possible to deliver and execute orders. Whichever payment method you choose, there is the option of issuing either a retail receipt or an invoice. Invoice is issued to companies and freelancers, if they fill in the following information when ordering: company name, VAT number, Tax Office and profession for the self-employed. The invoice / receipt will be sent with your order.
“WHITE LINE” does not have access to your banking data, and does not store information related to your bank. Therefore please enter your payment details in every order you place with us.
Ability to send the products in a gift box. Selected at the completion of the order, I want the gift box. At no extra cost. Delivery of your purchases. At the present time, we deliver, only within the Greek Territory. Please make sure the address you enter is correct.
Delivery of your package may take up to 7 working days. You can check the status of your order at any time through our website. Please note that it is preferable to enter a pick-up address where someone will be present to pick up your order during business hours, such as at your place of work.
You can cancel your order before shipping by calling us at 22810 – 86491 or by email at info@lefkigrammi.gr.
For all the products contained in the catalogs of “WHITE LINE” you can find out, before placing your order, which of our products are available in our warehouses immediately deliverable and which products are not immediately available, but we expect to receive them from our suppliers. In case a product is not immediately available within your desired time limits, you have the option, if you consider that this period of time does not satisfy you, to request the withdrawal of the order of that product.
“WHITE LINE” reserves the right to modify or renew the terms and conditions of transactions. The modification or renewal will take effect as soon as this text is informed of any change.
“WHITE LINE” reserves the right to change or modify the applicable terms and conditions for the use of the website at any time. Such changes, modifications, additions or deletions to the terms and conditions of use will take effect immediately upon notification, which may be given by any means including, but not limited to, the placement of new terms and conditions on the Website. Any use of the website following such change or modification will be deemed your acceptance of such changes, modifications, additions or deletions.
The “WHITE LINE” may, at any time, terminate, change, suspend or discontinue any part of this website, including the availability, photo or description of any product or service.
“WHITE LINE” does not bear any responsibility or obligation to compensate for any damage and non-pecuniary damage resulting from the inability to provide services or for damages that may arise from the execution or non-execution of the order.
You are free to use the website www.lefkigrammi.gr, in accordance with the Law and good manners. The responsibility for the content of the transactions lies solely with you. The “WHITE LINE” does not exercise any kind of correction or intervention in the data you transfer, apart from the ones explicitly mentioned here. The use of the website www.lefkigrammi.gr, is subject to the Hellenic, EU. and International law and you agree not to use our website in order to violate these laws.
This Agreement shall be governed by European and Greek law, in particular by law governing matters relating to e-commerce, distance selling and consumer protection, and shall be subject to the exclusive jurisdiction of the Courts of SYROS.
All the design of the website, the text, the graphics, the selection and its settings, are the property of WHITE LINE and are Copyright. All rights reserved.
- As of Monday 15 February 2016, the European Commission’s Online Dispute Resolution (ODR) platform was launched, which will allow both consumers and traders to resolve their disputes electronically whether they relate to domestic or cross-border transactions.
The ADR is directly linked to the competent Alternative Dispute Resolution (ADR) bodies in each country, which undertake the handling of complaints. Each dispute resolution body applies its own rules and procedures. These are usually simpler, faster and less expensive than going to court. However, the choice of body must be agreed by both parties.
The process takes place in four stages: - File a complaint
- Agreement on a Dispute Settlement Body
- Handling the complaint by the dispute resolution body
- Result and termination of the complaint
The process is easy, completed electronically and serves all EU countries. The body must decide within 90 days.
ADR is part of Directive 2013/11 / EC, which was recently harmonized in Greek legislation (with JM 70330/2015) and provides for the possibility of electronic settlement of consumer disputes through the Alternative Dispute Resolution process throughout the EU.
For more information, you can contact the National Contact Point (tel. +30 2106460284, email info@eccgreece.gr) or the Hellenic E-Commerce Association (GRECA).